Polygon (Beiing) Energy Technology Co.,Ltd

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    Quality guarantee

 

Quality guarantee of Intelligent valves are Four (4) years

Quality guarantee of Filling heads are One (1) year or 200,000 times

After-sales service email: maintnaince@polygonchina.com

After-sales service hotline+86 400 890 1778

 

1. Pre-sale service

  Our professional sales man to explain detail function of products, solutions, features of products, and how to use

  those facilities etc to customers.

 

 2.On-purchase service

  After signed contract by both parties, we shall send technicians to customer's site and draw up installation plan, how to place signal line, structural construction requirements and necessary equipment and construction condition, meanwhile we shall send engineers to install and adjust facilities at site. Our service team shall communicate with buyer to discuss detail issues. We shall provide site training to customers by free and teach maintainer of buyer to known & master related knowledge to solve simple hardware malfunction independently.

 

3. After-sale service

 

1). We have professional person in charge of corresponding management: who will specify specialized

  sales manager to visit your company for resident service, to provide customers "one station" service;
2). We have professional person in charge of after-sale service: who will assigned full-time customer

  service center manager to contact, communicate, coordinate with you;
3).Complaint handling: we shall reply all service complaints within 24 hours and reply final processing

  result within two working days;
4). Service improvement: our professional technician, customer service personnel, operation personnel

  and your related person to summarize the early stage of the work, proposal better solutions, and

  guide your workers by our technicians.

  

  We can provide operation manual, products specification, technical training to customers and ensure

  all of products quality guarantee reliable for four years after installation date.

  Operation maintenance phone: + 86-4008901778.

 

  Copyright ©2010 - 2016 Polygon (Beiing) Energy Technology Co.,Ltd
犀牛云提供云计算服务
电话:+86 0755-2955 6666
传真:+86 0755-2788 8009
邮编:330520


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